Please read this policy carefully. By registering and using nb999.click, you confirm that you have read and understood how NB999 handles your personal information. This policy forms part of our overall Terms and Conditions.
1 Who We Are
NB999 operates the online gaming and sports betting platform accessible at nb999.click ("the Platform"). In this Privacy Policy, "NB999", "we", "us", and "our" refer to the operator of nb999.click. "You" and "your" refer to any person who registers, browses, or otherwise uses the NB999 platform, whether as a registered player or as a visitor.
NB999 acts as the data controller for personal information collected through the platform. This means NB999 determines the purposes and means of processing your personal data. Where NB999 works with third-party processors — such as payment providers or identity verification services — those parties act under NB999's instructions and are contractually required to handle your data in accordance with this policy and applicable data protection law.
For any privacy-related queries, the appropriate contact is our support team at support@nb999.click. We aim to respond to all data-related enquiries within five working days.
2 Personal Data We Collect
NB999 collects only the personal data that is genuinely necessary to operate your account, process your transactions, and comply with our legal obligations. We do not collect data for the sake of it. The categories of data we collect are:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Registration & KYC verification |
| Contact Data | Mobile number, email address | Registration |
| Financial Data | Payment method details (Easypaisa/JazzCash account, bank IBAN), transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser type, operating system | Platform access |
| Usage Data | Games played, bets placed, session duration, pages visited | Platform use |
| Communications Data | Support chat transcripts, email correspondence | Customer support interactions |
| Preference Data | Responsible gaming limit settings, notification preferences | Account settings |
NB999 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health information, or biometric data beyond what is required for identity verification (e.g., a photograph of your CNIC).
3 Why We Collect Your Data
Every piece of data NB999 collects serves a specific, documented purpose. We do not collect data speculatively or "just in case". The purposes for which we process personal data are:
- Account Creation & Management: To register your NB999 account, verify your identity, maintain your account details, and communicate with you about your account status, security, and activity.
- Transaction Processing: To process deposits in PKR via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card payments, and to process withdrawal requests to your registered payment method. Accurate transaction records are required for both operational and regulatory purposes.
- Identity Verification (KYC): To comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations. NB999 is required to verify player identities before processing large withdrawals and periodically for ongoing account monitoring.
- Responsible Gaming: To monitor betting behaviour and identify patterns that may indicate problematic gambling. This enables NB999 to apply responsible gaming interventions where appropriate and to comply with our duty of care obligations to players.
- Security & Fraud Prevention: To detect and prevent fraudulent activity, bonus abuse, money laundering, and other prohibited conduct as defined in our Terms and Conditions. Technical data including IP addresses and device fingerprints is used for this purpose.
- Customer Support: To respond to your enquiries, complaints, and dispute requests. Support communications are logged to maintain a record of the assistance provided and to train our support team.
- Platform Improvement: Aggregated and anonymised usage data is used to understand how players interact with NB999, which features are most used, and where the user experience can be improved. This analysis does not identify individual players.
- Legal Compliance: To fulfil NB999's obligations under applicable law, including financial regulations, anti-money laundering requirements, and any lawful requests from regulatory or law enforcement authorities.
4 Legal Basis for Processing
NB999 processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
- Contractual Necessity: Processing that is required to fulfil the contract between you and NB999 — i.e., to operate your account, process transactions, and provide the services you have registered for.
- Legal Obligation: Processing required for NB999 to comply with applicable law, including anti-money laundering regulations and identity verification requirements.
- Legitimate Interests: Processing for NB999's legitimate business interests where those interests are not overridden by your rights. This includes fraud detection, platform security, responsible gaming monitoring, and internal analytics.
- Consent: Where NB999 relies on consent as the legal basis for processing (for example, for certain marketing communications), you have the right to withdraw that consent at any time by contacting support@nb999.click. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
5 How We Store and Protect Your Data
NB999 takes the security of your personal data seriously. We have implemented technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
- 256-bit SSL Encryption: All data transmitted between your device and NB999 servers is encrypted using industry-standard 256-bit SSL/TLS protocols. This applies to all platform interactions including login, deposits, withdrawals, and support communications.
- Encrypted Data Storage: Sensitive data stored in NB999's databases — including identity documents and financial information — is encrypted at rest using AES-256 encryption. Plain-text storage of sensitive data is not used anywhere on the NB999 infrastructure.
- Access Controls: Access to personal data within NB999 is restricted on a strict need-to-know basis. Staff members can only access the data required to perform their specific role. All access is logged and reviewed periodically.
- Infrastructure Security: NB999 servers are hosted in secured data centres with physical access controls, 24/7 monitoring, and redundant systems to ensure availability and integrity of stored data.
- Regular Security Reviews: NB999 conducts regular internal and third-party security assessments, including penetration testing, to identify and address vulnerabilities before they can be exploited.
Despite these measures, no data transmission over the internet can be guaranteed as completely secure. NB999 cannot guarantee absolute security of data transmitted to the platform. We do however commit to promptly notifying affected players in the event of a data breach that poses a risk to their rights or interests.
NB999 has never experienced a data breach affecting player personal information. We intend to maintain that record through continuous security investment and vigilance.
6 Who We Share Your Data With
NB999 does not sell your personal data to any third party. We do not share your data for third-party advertising or marketing purposes. The limited circumstances in which NB999 shares personal data with third parties are as follows:
- Payment Processors: To process deposits and withdrawals, NB999 shares relevant transaction data with your chosen payment provider (Easypaisa, JazzCash, NayaPay, SadaPay, your bank, or card network). These providers receive only the data strictly necessary to complete the transaction and are bound by their own privacy and security obligations.
- Identity Verification Services: To fulfil KYC obligations, NB999 may share identity documents and personal details with accredited identity verification service providers. These providers are contractually bound to process your data solely for verification purposes and to delete documents after the verification process is complete.
- Technical Service Providers: NB999 uses third-party providers for services such as cloud hosting, platform infrastructure, and security monitoring. These providers act as data processors under NB999's instructions and are bound by data processing agreements that require them to protect your data and prohibit them from using it for their own purposes.
- Regulatory and Law Enforcement Authorities: NB999 will disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by law or where NB999 has a good-faith belief that disclosure is necessary to prevent fraud, comply with a legal obligation, or protect the rights of NB999 or its players.
- Business Transfers: In the event that NB999 is involved in a merger, acquisition, or sale of all or part of its business, player data may be transferred as part of that transaction. In such circumstances, NB999 will notify affected players before their data becomes subject to a different privacy policy.
NB999 will never share your personal data with third-party marketers, data brokers, or advertising networks. If you receive marketing from a third party claiming to have obtained your information from NB999, please report it to support@nb999.click immediately.
7 Payment Data & Financial Security
Given that NB999 processes real-money transactions in PKR, the security of financial data deserves specific attention. NB999 applies the following principles to payment data:
- Full payment account details (such as Easypaisa account numbers, JazzCash mobile wallet numbers, or bank IBANs) are encrypted immediately upon receipt and stored in a tokenised format. NB999 staff cannot view your full payment credentials — only a masked reference is visible in our systems.
- Card payment data — where Visa or Mastercard is used — is processed exclusively through PCI-DSS compliant payment gateways. NB999 does not store full card numbers on our own servers at any point.
- Withdrawal requests are subject to verification that the receiving account matches the name and details on your NB999 account. This requirement protects you from unauthorised withdrawal of your funds by any third party who may gain temporary access to your account.
- Transaction history — a complete record of all deposits and withdrawals on your NB999 account — is available for you to review at any time within your account dashboard.
8 Cookies & Tracking Technologies
NB999 uses cookies and similar tracking technologies to make the platform function correctly, to maintain your session when you are logged in, and to understand how players use the platform so we can improve it. The types of cookies used on NB999 are:
NB999 does not use third-party advertising cookies or tracking technologies that follow you across other websites. We do not share cookie data with advertising networks or social media platforms for retargeting purposes.
Most browsers allow you to manage cookie preferences through their settings. Disabling essential cookies will prevent NB999 from functioning correctly. Disabling non-essential cookies will not affect your ability to use the platform but may affect certain preference-related features.
9 Your Privacy Rights
As an NB999 player, you have a number of rights over your personal data. NB999 is committed to facilitating the exercise of these rights promptly and without unnecessary barriers. Your rights include:
Right to Access
Request a copy of the personal data NB999 holds about you. We will provide this within 30 days of your request.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held on your NB999 account.
Right to Erasure
Request deletion of your personal data in certain circumstances, subject to NB999's legal retention obligations.
Right to Restrict Processing
Request that NB999 restricts how it uses your data in certain situations, such as while a dispute is being investigated.
Right to Data Portability
Request your personal data in a structured, machine-readable format that can be transferred to another service.
Right to Object
Object to processing based on legitimate interests. NB999 will stop the processing unless compelling grounds exist.
To exercise any of these rights, please contact support@nb999.click with the subject line "Data Rights Request" and include your registered mobile number or email address for verification. NB999 will verify your identity before acting on any data rights request. We aim to respond to all requests within 30 days.
Some rights are subject to limitations where NB999 has legal obligations that require us to retain data — for example, financial records that must be kept for a defined period under anti-money laundering regulations. In such cases, NB999 will explain the limitation clearly in our response.
10 Data Retention Periods
NB999 retains personal data only for as long as is necessary for the purpose it was collected, subject to any applicable legal requirements for minimum retention periods. Our general retention schedule is as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML/KYC legal obligations |
| Transaction Records | 7 years from transaction date | Financial regulatory requirements |
| Support Communications | 3 years from last interaction | Dispute resolution, service improvement |
| Technical & Usage Data | 12 months | Security monitoring, analytics |
| Cookie Data | Session to 12 months depending on type | Platform function, preferences |
| Marketing Consent Records | Duration of consent + 3 years | Proof of consent if disputed |
When data is no longer required and no legal retention obligation applies, NB999 securely deletes or anonymises it. Anonymised data — from which no individual can be identified — may be retained indefinitely for analytical purposes.
11 Minors & Age Verification
NB999 is strictly an adult platform. We do not knowingly collect personal data from anyone under 18 years of age. Age verification is a mandatory part of the NB999 registration and withdrawal process, and we take our responsibility to prevent underage access seriously.
- All players must declare at registration that they are 18 years of age or older. False declarations constitute a serious breach of NB999's Terms and Conditions.
- NB999 will request documentary proof of age (CNIC, passport, or other government-issued identity document) when verifying accounts. Any account where age verification reveals the player to be under 18 will be immediately closed and all deposits returned.
- If NB999 discovers that it has inadvertently collected personal data from a person under 18, that data will be deleted immediately and the account permanently closed.
- Parents and guardians who believe that a minor may have created an NB999 account should contact support@nb999.click immediately. NB999 will investigate and take appropriate action promptly.
12 Changes to This Privacy Policy
NB999 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, legal obligations, or regulatory requirements. When we make material changes, we will notify registered players by email and/or by displaying a prominent notice on the NB999 platform before the changes take effect.
The "Last Updated" date shown at the top of this policy reflects when the current version was published. We encourage you to review this page periodically so you are always aware of how your data is being handled on NB999.
Your continued use of NB999 after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you disagree with any updated privacy practices, you have the right to close your account by contacting support@nb999.click.
Previous versions of the NB999 Privacy Policy are available on request by emailing support@nb999.click with the subject "Previous Privacy Policy Version".
13 Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or how NB999 handles your personal data, please contact our team through any of the following channels. We respond to privacy enquiries in both Urdu and English.